How we care for your personal information

​

This is the Privacy Policy of Julie Hall ABN: 27 785 257 320 trading as Julie Hall Coaching

​We are committed to protecting your privacy, whether you are a contact, customer, supplier or employee. We are also committed to complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act) and Articles 13 and 14 of the General Data Protection Regulation (GDPR).

​This policy describes how we manage your personal information.

​

1. The kinds of personal information we collect

1.1 If you engage with Julie Hall or Julie Hall Coching via this website, we may ask to collect personal information from you, including:

(a) contact details such as name, role, occupation, address, email address, mobile number;

(b) information relating to your wellbeing and lifestyle as well as circumstances and affairs relevant to the areas in which we are working;

(c) information regarding communications with you and your attendance on webinars, workshops, courses, programs and promotional events held by Julie Hall or Julie Hall Coching;

(e) if you are an employee or prospective employee, information about your qualifications, skills and work experience; and

(f) if you are a supplier or prospective supplier, information about your business skills, services, products and prices.

​

2. How we collect your personal information

2.1 We may collect your personal information by various means including when:

(a) you contact Julie Hall or Julie Hall Coching with a question, comment or inquiry;

(b) you subscribe to a newsletter or are in a program or course;

(c) you attend a workshop or event where Julie Hall or Julie Hall Coching are hosting or presenting;

(d) you correspond with Julie Hall or Julie Hall Coching Team on social media platforms such as Facebook, Instagram or similar sites;

(e) you purchase a product or service from Julie Hall or Julie Hall Coching;

(f) you provide information relating to your business; or

(g) you visit the website at www.juliehall.com.au or www.juliehall.au.

2.2 Where practicable we will only collect personal information about you directly from you. However, in some circumstances we may obtain personal information from a third party. If this information is obtained contrary to this Privacy Policy, the Privacy Act and the GDPR, we will destroy or de-identify such information within a reasonable period.

​2.3 If you do not provide personal information when requested to do so, we may not be able to carry out your instructions or achieve the purpose for which the information has been sought.

​

3. The purposes for which we collect, hold, use and disclose personal information

3.1 We may collect, hold and use your personal information in order to:

(a) respond to your enquiries;

(b) provide services including coaching and mentoring;

(c) employ competent and diligent personnel;

(d) monitor or improve the use of and satisfaction with our services; and

(e) let you know about industry developments, Julie Hall and Julie Hall Coching expertise and services that may be of interest to you.

​3.2 We will only disclose personal information:

​(a) in order to carry out the instructions of our clients; and

(b) subject to my confidentiality obligations, when using services in support of the business.

​

4. The parties to whom your personal information is disclosed

4.1 Subject to any confidentiality obligations, we may share some relevant personal information with:

(a) our client management system (Air Table), our payment systems (Stripe/Square/Paypal), and our website and email marketing provider (Systeme.io), and our client coaching platform (Notion) for the purposes of providing you with support via services, programs and courses, coaching and mentoring, newsletter, invitations and updates; and

(b) third party service providers who assist us with archival, auditing, accounting, legal, business consulting, website or technology services.

4.2 We will also disclose your information if required by law to do so or in circumstances permitted by the Privacy Act and the GDPR – for example, where we have reasonable grounds to suspect that you may be of harm to yourself or others.

4.3 If you have any concerns regarding the disclosure of your personal information, please do not hesitate to get in touch with us via the contact information below to discuss this personally.

​

5. Disclosure of information outside the jurisdiction of collection

5.1 We will use all reasonable means to protect the confidentiality of your personal information while in our possession or control. We will not knowingly share any of your personal information with any third party other than the service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. However, some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

6. Opting into marketing communications

6.1 When you purchase any product or service, enter into any of our free and paid memberships, book a discovery call or request access to a free product, you are giving permission to opt-into marketing communications with us.

6.2 We may, from time to time, send you newsletters, invitations and updates about our services to which you can opt-out of at any time.

7. Opting out of marketing communications

7.1 We may, from time to time, send you newsletters, invitations and updates about our services. We will only do so if you have requested to receive such communications through an opt-in process. You can opt out of receiving any further such communications by notifying us using our contact details below, or by clicking the “unsubscribe” option at the bottom of any marketing email received from us.

8. Security

8.1 We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. We use cloud storage for personal information with Air Table, Systeme.io and G-Suite. These companies are subject to encryption and protection that can be found on their websites. If you are in communication with us via electronic means such as email, Zoom, contact forms, Instagram or Facebook and Notion, we do not have full control over the transmission or storage or any personal information disclosed.

You agree that by participating in such forms of communication you understand and accept that there is an inherent risk of disclosure or loss of your personal information for which we cannot be held responsible.

​

9. Correction/updating personal information

9.1 If you request to correct your personal information these actions can be taken by contacting me with the updated information to: hello@juliehall.com.au

10. Cookies

10.1 Cookies are a string of information that a website stores on a visitors computer, and that the visitor's browser provides to the website each time the visitor retunrs. Julie Hall Coching uses cookies to help Julie Hall Coching to idientify and track visitors, their usage of Julie Hall Coching website, and their website access preferences. Julie Hall Coching visitors that do not wish to have cookies placed on their computer should ahve their browser set to refuse cookies before using Julie Hall Coching's website, with the drawback that certain features may not function properly without the aid of cookies.

11. Business Transfers

11.1 If Julie Hall Coching or substantially all of its assests, were acquired, or in the unlikely event that Julie Hall Coching goes out of business or enters bankruptcy, user information would be one of the assests that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Julie Hall Coching may continue to use your personla information as set out in this policy.

12. Ads

12.1 Ads appearing on any of our websitesmay be delivered to user by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to comile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be the most interest to you. The privacy policy covers the use of cookies by Julie Hall Coching and does not cover the use of cookies by other advertisers.

13. Notification of Changes

13.1 If there is a change to the Privacy Policy, a copy of the revised policy will be on the website: www.innerenrichment.com

14. Complaints / Contact Us

If a breach of this Privacy Policy occurs you may contact us by emailing the following address:

​Julie Hall

Email: hello@juliehall.com.au

​

We will endeavour to respond to any complaint within 30 days. If you are not satisfied with the response to your complaint you may seek a review by contacting the Office of the Australian Information Commissioner using the information available at http://www.oaic.gov.au/privacy/privacy-complaints.